7game5 Privacy Policy – How We Handle Your Personal Data
At 7game5, protecting the personal information of our players in the Philippines is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how it is stored and protected, and what rights you have over your information. By creating an account or using any service on the 7game5 platform, you acknowledge that you have read and agreed to the practices described in this policy. If you have questions about any section, our FAQ page is a helpful starting point. This policy is effective from 2025 and will be updated as our services evolve.
1. Information We Collect
When you register and use 7game5, we collect several categories of personal information necessary to provide you with a safe, compliant, and seamless gaming experience in the Philippines. The main types of data we gather include the following:
- Account Information: Your full name, date of birth, email address, username, and password are collected at registration. This information is required to verify your identity, confirm your eligibility to play, and maintain the security of your account.
- Payment and Transaction Data: Because all transactions on 7game5 are conducted in Philippine Peso (PHP), we collect details about your preferred local payment method, transaction history, deposit amounts, and withdrawal records. This data is necessary to process your funds accurately and comply with anti-money laundering regulations applicable in the Philippines.
- Device and Browser Data: We automatically collect technical information such as your IP address, device type, operating system, browser version, and screen resolution when you access our platform. This data helps us optimise the mobile experience and detect unusual or potentially fraudulent access patterns.
- Usage Data: We record information about how you navigate and interact with 7game5, including pages visited, games played, session duration, and features used. This helps us understand player behaviour, improve our services, and tailor recommendations to your preferences.
- Communications: If you contact our support team or respond to platform notifications, we retain records of those communications to help resolve issues and improve our service quality over time.
All data collection is limited to what is reasonably necessary for the purposes described in this policy. We do not collect sensitive information such as biometric data, racial or ethnic origin, or political opinions.
2. How We Use Your Information
7game5 uses the personal data we collect strictly for legitimate purposes related to operating and improving our platform for players in the Philippines. We do not use your data in ways that go beyond what is necessary to deliver the services you signed up for. The primary purposes for which we process your information are described below.
Your account and identity data allows us to verify that you meet our eligibility requirements, authenticate you each time you log in, and protect your account from unauthorised access. Payment data is used exclusively to process your deposits and withdrawals in PHP, reconcile your transaction history, and meet our obligations under Philippine financial regulations. We also use your transaction records to detect potentially suspicious activity and prevent fraud, money laundering, or other financial crimes.
Usage and device data enables us to maintain the stability and performance of the 7game5 platform across mobile and desktop environments, identify and fix technical issues quickly, and continuously improve the features that Filipino players use most. We may use aggregated, anonymised usage data for internal analytics and product development — this data cannot be linked back to any individual player.
From time to time, 7game5 may use your contact information to send you important account notifications, security alerts, or updates to our policies. If you have opted in to receive promotional communications, we may also contact you about bonuses, new game launches, or platform features relevant to you. You can opt out of marketing messages at any time through your account settings or by following the unsubscribe instructions in any message we send.
3. Cookies and Tracking Technologies
7game5 uses cookies and similar tracking technologies to make your experience on our platform more reliable and personalised. A cookie is a small text file placed on your device when you visit a website, and it allows the platform to remember certain information about your session or preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) depending on the function they serve.
The cookies we use fall into three main categories. First, strictly necessary cookies are essential for the platform to function correctly — they enable you to log in, navigate between pages, and complete transactions securely. These cannot be disabled without disrupting your access to core services. Second, performance and analytics cookies allow us to understand how players interact with 7game5, which pages load slowly, and where users tend to drop off. This information is collected in aggregated form and does not identify you personally. Third, preference cookies remember your settings such as language preferences and display options so you do not have to reconfigure them on each visit.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the 7game5 platform. We do not use advertising or cross-site tracking cookies, and we do not share cookie data with external advertising networks. If our cookie practices change in a material way, we will update this policy and notify you through the platform.
4. Data Storage and Security
7game5 stores your personal data on secure servers that are protected by industry-standard technical and organisational security measures. All data transmitted between your device and our platform is encrypted using Transport Layer Security (TLS), which means that sensitive information such as your login credentials and payment details cannot be intercepted in transit. Access to stored personal data is restricted to authorised personnel who require it to carry out their specific job functions.
We retain your personal data for as long as your account remains active and for such additional periods as required by Philippine law or our internal compliance obligations. For example, transaction records may be retained for a minimum number of years as required by anti-money laundering regulations. When data is no longer needed and retention obligations have been met, we securely delete or anonymise it so that it can no longer be associated with you.
While we apply strong security controls, no platform can guarantee absolute immunity from security incidents. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 7game5 will notify affected users and the appropriate Philippine regulatory authority in accordance with applicable data protection law. We regularly review and update our security practices to address emerging threats and maintain the trust of our players. If you suspect any unauthorised access to your account, you should change your password immediately and review the guidance on our FAQ page.
5. Sharing Your Data with Third Parties
7game5 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. However, in order to deliver certain services and fulfil our legal obligations, we may share specific categories of data with carefully selected third parties under strict conditions.
Payment processors and local banking partners in the Philippines receive only the transaction data necessary to execute your deposits and withdrawals in PHP. These partners are contractually required to protect your data and may only use it to complete the specific payment transaction for which it was provided. Similarly, identity verification service providers may process your submitted documents to confirm your eligibility and help us comply with Know Your Customer (KYC) and anti-money laundering requirements — your documents are not retained by these providers beyond what is needed for verification.
We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines when we are legally required or permitted to do so — for example, in response to a valid court order, investigation into suspected fraud, or compliance with a regulatory directive. In all cases, we disclose only the minimum information necessary to satisfy the legal requirement. We will notify you of any such disclosure where we are legally permitted to do so. We do not transfer your personal data to parties located outside the Philippines unless we have confirmed that adequate data protection standards are in place.
6. Your Rights Over Your Personal Data
As a player based in the Philippines, you have meaningful rights over the personal information that 7game5 holds about you. We are committed to honouring these rights promptly and transparently. Below is a summary of the key rights available to you.
- Right to Access: You may request a copy of the personal data we hold about you at any time. We will provide this in a clear and readable format within a reasonable timeframe.
- Right to Correction: If any information we hold about you is inaccurate or outdated, you have the right to request that we correct it. You can update basic account details directly through your profile settings, or contact us for more complex corrections.
- Right to Deletion: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep certain records.
- Right to Restrict Processing: In certain circumstances, you may ask us to limit how we use your data — for example, while a dispute about its accuracy is being resolved.
- Right to Withdraw Consent: Where our processing of your data is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, please refer to the contact guidance at the end of this policy or visit our FAQ page for step-by-step instructions. We will respond to all valid requests within the timeframes required by applicable Philippine data protection law. Please note that exercising certain rights — such as requesting deletion of your account — may affect your ability to continue using the 7game5 platform.
7. Protection of Minors and Policy Updates
7game5 is strictly an adult gaming platform and is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be suspended immediately. If you believe that a minor has registered on the platform or provided personal information without proper authorisation, please contact us immediately so we can investigate and take appropriate action, including deletion of any data collected.
Parents and guardians are encouraged to make use of parental controls available on mobile devices and browsers to restrict access to online gaming platforms. 7game5 supports responsible gaming in the Philippines and actively works to prevent underage participation through age verification checks at the point of registration. For more information on our approach to player protection, visit the Responsible Gaming page.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make a material change to this policy, we will post the updated version on this page and update the effective date shown at the top. If the changes are significant, we may also notify you directly through the platform or via the contact details associated with your account. We encourage you to review this page periodically to stay informed. Your continued use of 7game5 after any update constitutes your acceptance of the revised policy. Questions about this policy or how your data is handled can be directed to our support team — visit the FAQ page for contact details and further guidance.
Questions About Your Privacy?
If you want to understand how 7game5 handles a specific aspect of your data, or if you would like to exercise any of your rights as a Philippine player, the FAQ page has detailed guidance to get you started. You can also review the Terms and Conditions and Responsible Gaming guidelines for a complete picture of how the platform operates and what protections are in place for you. Ready to get started or return to your account?